Sorry we do not allowing returns for our store. Please check on our Return | Refund | Exchange policy

for more details.

Sorry we do not allow refunds for our store. Please check on our Return | Refund | Exchange policy

for more details.

Sorry we do not allowing exchange for our store. Please check on our Return | Refund | Exchange policy

for more details.

Please refer to the size guide chart in the product page. Every brands has their own sizings.

Yes you may, visit our physical store in this location.

Refer to our size chart or contact us on the "CHAT WITH US" button below.

Yes, we ensure all our products are authentic and original. You can read more on the Authencity page for more details.

We accept various kinds of payment method, please refer to our Payment Methods Page for more details.

STEALPLUG store credit is a program that gives STEALPLUG's customer the opportunity to collect store credit with actual monetary 1 credit to RM1 value to redeem towards future purchases. The store credit can be redeemed both in-stores and online.

No. STEALPLUG store credit will never expire as long as you have your login details to your STEALPLUG account.

For every purchase from our in-store or online shop, you will earn store credit from your total bill.

To check your current STEALPLUG store credit balance, click the ‘Account’ button above and log in with your credentials. After logging in, your dashboard will have an overview of your balance.

Upon checkout, there will be a Store Credit button in the payment section. Select Store Credit as your payment method.

Once you proceed to the page where you enter your shipping information, continue checking out as normal. If your bill amount exceeds your available store credit, you will need to top up the remaining balance using your preferred payment method.

If your bill amount is lower than your available store credit, the amount will be deducted according to your bill total, and the remaining store credit balance will stay in your account.

Store credit can be used for purchases both in-store and online.

It might take a hot minute, about 24 hours, for your store credit to get updated. Just a heads up, make sure you logged into the account you registered when you purchase. If 24 hours have passed and your store credit balance still hasn’t updated, please inform our STEALPLUG Customer Service team (stealplug@gmail.com) and we will promptly assist you.

If you have an existing STEALPLUG account, you are automatically eligible to earn STEALPLUG store credit.

We are unable to retroactively apply past purchases towards earning store credit. Store credit will only be counted starting from the day your account is created

Definitely, earning store credit is just as easy at our retail store or online. During checkout, please inform our staff of your valid email account registered with usand they can pull up your account to help you add or redeem your store credit.

To be respectful of Privacy Rights and Membership Policy, all Individual Accounts cannot be combined and shall remain as registered.

Alway log-in to your STEALPLUG account when placing an order as this is the only guaranteed method to accurately ensure your store credit accumulates. In the event that you're not logged in or overlook mentioning your account during purchase, your store credit won't be added to your balance.

Depending on the sales terms and condition. For monthly sales and price markdown then YES, your hard earned store credits are eligible for usage with sales and any other promotional items both instore and online. As store credit is monetary value payment method. However, if there is a Special Sale going on we will specify if store credit can be used or not.

Please email us your question at stealplug@gmail.com, we'll be happy to help.